There are predators in our own backyard, but where are our financial watchdogs?
By Philip Soos
The level of sub-prime mortgages in Australia may be far in advance of what was previously assumed and provided for by banks. The story was broken on the ABC, and coveredelsewhere. The revelations centred around two personalities: Kate Thompson and Denise Brailey.
Kate Thompson was a licensed mortgage broker at Mortgage Miracles in Western Australia. A highly regarded and award-winning broker, Thompson disbursed a veritable torrent of credit from bank and non-banking lenders to clients wanting funds to buy property, making around $5 million a year from upfront and trailing commissions. She is now facing fraud charges for what amounts to predatory lending: providing credit to people with little to no expectation they will be able to repay the entirety of the loan. This fraud was achieved by fudging the income and assets of clients, making them appear much wealthier on paper than was the case. Soon to face the State Administrative Tribunal in Western Australia, Thompson will provide incriminating evidence that predatory lending is widespread throughout the industry.
Denise Brailey is the President of the Banking & Finance Consumers Support Association, an organisation dedicated to protecting the public against predatory financiers. Having worked in this field for the last twenty years, criminologist Brailey has seen first-hand the financial and social wreckage wrought by a multitude of scams and predatory lending.
Last week, Brailey gave explosive testimony before the Senate Economics References Committee alleging wide-scale fraud from banks to brokers.
While her testimony, which covers the period of 2008 to the present, was largely about low-doc loans, her claims extend into the mainstream of full-doc mortgages.
Certainly, what emerges is a shock to those who believe the claims of the RBA and regulatory agencies that Australia’s banking and financial system is a picture of prudence and reticence.
The term “non-conforming” denotes a mortgage to an owner-occupier or investor where the loan value does not match the fundamental borrower criteria of tangible assets and income. Low-doc loans are provided to those who have difficulty in proving their income, mainly the self-employed.
In the desire to create bank assets, loans were granted to almost anyone who asked for them. For instance, it was recently revealed that three years ago, Westpac granted a $440,000 loan to a 98-year-old pensioner.
Brailey testified about the way these loans were conceived. Clients would approach a broker and complete a small form, detailing their current assets and income. Through an online “service calculator” created by the banks, the broker would enter clients’ details and create a highly-inflated figure. Amazingly, this would include the imputed rent (the rent that owner-occupiers pay themselves), even if the property being purchased was a vacant block of land.
Anticipated increases in the value of the clients’ principal place of residence – essentially, estimated unrealised future capital gains – are counted as current income. Banks’ own lending criteria suggests that for a low-doc loan to be approved, a person needs to have an ABN for a minimum of two years. Unbelievably, for those without an ABN, the banks were teaching brokers how to go online to create an ABN for a client within a day, often without lenders mortgage insurance (LMI). This was done in the back office after the form was signed, without the clients’ knowledge.
As the form passed through the back channels from broker to bank, the three pages morphed into a higher number, typically 11, up to a total of 39. These extra pages detailed the figures provided by the service calculator. Borrowers, however, never get to see these extra pages, and Freedom of Information requests do not work on the private sector. When asked, banks and their law firms send borrowers on a merry-go round between them, and of course, low and moderate-income borrowers don’t have the financial power to sue the banks to get them. Once the figures have been fudged, the loan is approved and the bank grants the mortgage to the client.
Brailey says she has over 4,000 documents relating to borrowers’ loan applications and emails between the brokers and banks, clearly showing how incomes and wealth were grossly inflated. And this practice is continuing. Brailey contends that of 400 loan applications she has gathered in the last six weeks, not one was free from tampering.
Appallingly, both banks and brokers targeted a segment of the population they called ARIPs: asset-rich, income poor. They identified pensioners, the disabled, retirees and single mothers in this group. Incomes of $40,000 were transformed into $180,000 through accounting manipulation.
Interestingly, the banks provide generous commissions for the mortgage managers, originators and introducers, culminating in the broker at the end of the line. This happens to be a highly inefficient method of allocating mortgages to borrowers, as banks could simply hire more loan officers instead. The reason for this chain, Brailey testified, is to create “six degrees of separation” between the banks and brokers, in order to protect banks by outsourcing responsibility to the brokers to ensure they, not the banks, get the blame for fraud.
Why are banks lending out enormous amounts of credit to anyone who asks for it? The likely cause is the escalation of residential property values over the last 15 years, requiring larger mortgages for property purchases.
To maintain profitability, banks have to keep issuing ever-more credit. Unsurprisingly, the stock of mortgage debt has increased from $180 billion in 1996 to over $1.2 trillion today or85% of GDP, a tremendous financial burden.
The other question is where the regulators have been in all of this. In 2005, Brailey met with Australian Tax Office investigators, but she contends her claims were referred to the Australian Securities and Investments Commission, which did not pursue them. As the financial regulator, it must investigate fraud, especially when substaintial evidence is provided. Accordingly to Brailey, however, “ASIC will not enforce the law. It has decriminalised that which parliament deemed criminal activity.”
The Reserve Bank of Australia, while not strictly a regulator, has substantial political and economic clout. In its latest Financial Stability Report, one of the risks it sees is falling asset prices may expose credit quality problems – in other countries. The RBA concludes that Australia’s financial system is stable (just as it did before the global financial crisis in 2008).
The Senate’s report will be an interesting read, though only time will tell how this scenario will play out.


Philip Soos wrote: Why are banks lending out enormous amounts of credit to anyone who asks for it? The likely cause is the escalation of residential property values over the last 15 years, requiring larger mortgages for property purchases.
Not exactly. In fact it’s the other way round. The escalation of residential property values over the last 15 years is the result of larger mortgages for property purchases not the cause of them. The banks are lending out enormous amounts of credit to anyone who asks for it because that leads to more income for the banks; not because the general public needs enormous amounts of credit.
The obvious logic as to why this is now totally unsustainable and why it will collapse is, the banking system itself recognises there is obviously close to no additional market of creditworthy prime borrowers left to exploit, so the banking system is exploiting uncreditworthy borrowers with assets/equity. The interest for the uncreditworthy borrowers capitalises until their equity is totally extinguished and then the banks will be forced to flood the market with these assets/the loan security i.e. houses
How to spot a sensationalist artice:
- no historical context (is it a recent phenomenon or a case of there is always some percentage that fall through the cracks)
- no high level context (what percentage of the market are we talking about here? how does it compare to overseas? see http://www.rba.gov.au/publications/fsr/2012/mar/graphs/graph-1.19.html
- conclusions extrapolated from single source evidence
- unsubstantiated conclusions such as “Why are banks lending out enormous amounts of credit to anyone who asks for it?” or “To maintain profitability, banks have to keep issuing ever-more credit.”
If I was of the same sensationalist frame of mind I would say “do we blame the education system for producing sensationalist upstart writers?”
Sensationalism disredits real issue which may be underlying some of the mentioned facts.
Hear hear, TITINT.
TITINT is right:
* This is an example from one individual at one broker.
* The involvement of banks is unclear. Whether its the conspiracy of banks to maintain distance or (the simpler explanation) that they were unaware is just speculation.
* Its not clear what ASIC was informed of and what evidence was provided to them.
* The claim that 400 sourced applications were altered is unsubstantiated in this article, and the extent to which, and the significance of alterations, isn’t detailed here.
We need to hear Thompson’s testimony and examine any evidence she has gathered to establish (or dismiss) the case of an isolated broker tampering with applications to gain commissions from granted loans. We need other individuals from other brokers to provide evidence that would suggest the problem was more widespread. Without this, there is nothing to suggest anything afoul of the law occurred.
What worries me most is that the necessary evidence will surface suggesting Australia was no different from other countries. And probably too late to do anything meaningful about it.
After what has come down in the Japan, the U.S., the U.K, Spain, etc., why would anyone doubt that the same non-sense was going on everywhere else?
Although I am sure there are some financial services people who attempt to be honest [and maybe some who actually are], when you operate in a system of counterfeit money, illusory collateral, and leveraged leverage, what options can be left to the people at the bottom of the financial services food chain?
Corruption breeds corruption, and this time around, its permeated the fabric of Western society through and through.
I took out my first loan in 1996. My wife had a part time job and I was a fulltime contractor. The broker would not include my income in the calculation of our credit limit because contracting was not considered secure income. We got a modest loan equivalent to three times her salary alone — although we paid the installments on mine.
Fast forward to 2006 when we got our next loan. It was low-doc and this time around the broker actively encouraged falsification of both our incomes. We could have borrowed a lot more than we did.
The above post and much of what I read on this site matches my personal experience. When I look around at almost all my peers, I can say that their personal wealth has everything to do with their real estate decisions (capital gains on real estate) and not much to do with their savings from actual work. And capital gains on real estate come from other peoples debt — not from an net increase in collective wealth.
So to me this is a really important story — whether the post is written in sensationalist style or not. If brokers, banks and regulators have been passively colluding and breaking rules to expand debt unsustainably for their own short term gain at the expense of the longer term national and individual well being, then the more we shout from the roof tops about it the better.
The answer to glaringly simple [as always]…ELIMINATE DEBT. This will take care of a great deal of the problems that exist today.
Without debt, an entirely new kind of society will evolve, one where people will, by necessity, become more connected to their families and communities.
Imagine ridding humanity of the ill effects of these parasites?
There is a lack of understanding of the real issues in this article. Financial innovation, such as mortgage securitisation, is the means by which to escape regulation. Regulation in Australia (as elsewhere in the western world) is merely the enforcement of codified laws, which, by definition, are preventing yesterday’s scams, frauds and malfeasance.
Mortgage securitisation allows banks to by-pass traditional banking regulation, which put maximum limits on bank leverage, i.e. the maximum credit to bank capital, a multiple which is around 10. The relevant regulator is neither ASIC nor the RBA, but APRA which is the prudential regulator and the banking supervisor. But because mortgage securitisation got going, and APRA was formed about the same time, in the late 1990s, there was no awareness in the
law to manage the problems which were yet to emerge.
Regulation is about enforcement of existing laws. There is no provision in the current concept of regulation for the regulator to create new laws, as it sees fit, even if it feels an urgent need to to do so. I’m not saying APRA saw the problems emerging from the mortgage securitisation, as it did not. The last speech a senior APRA manager gave on securitisation in 2007 said: “But I think it would be fair to say that the capital and transparency required by
regulators now seems somewhat second order relative to the capital and transparency required by the market.”
http://www.apra.gov.au/Speeches/Documents/Australian-Securitisation-Conference-30-November-2007.pdf
It is statement that the market knows more than the regulator could possibly know: a good excuse to go back to sleep.
“Why are banks lending out enormous amounts of credit to anyone who asks for it? The likely cause is the escalation of residential property values over the last 15 years, requiring larger mortgages for property purchases.”
Actually, NO. As Derek R said, it is slack lending standards that pushes home prices up — NOT the other way round. If people can’t get the loan then they can’t buy the house — so it has to be sold at a lower price to someone who CAN get the loan.
It is criminal to get this point wrong, because what we have had all over the world is idiots with no money push prices so high that sensible people who know how to budget must remain homeless.
Why would a bank lend to someone who can’t afford to repay? Because the bank itself has plenty of access to cheap money to lend. Because after 25 years, a cheap loan gets paid off. After 25 years, an unaffordable loan is even bigger with no end of repayments in sight. Late penalties. Because banks can securitize your loan and onsell it as an “investment”, thus removing the risk of default from it’s own balance sheet (and probably putting the risk onto the balance sheet of your superannuation fund — has anyone checked this out yet?)
TruthIsThereIsNoTruth,
You are an apologist for what is criminal behaviour. The people who are going to be seriously burnt by this are the poor — “pensioners, the disabled, retirees and single mothers”. If you go along with this behaviour, it can only mean that you are a psychopath. I mean that not as an insult, but in the clinical sense of the word as explained here: http://en.wikipedia.org/wiki/Psychopath
The Reserve Bank of Australia is so deeply involved in criminality, dishonesty and corruption that it belies belief. Take a look at what theAge.com.au has been publishing. Here is a nice summary:
http://www.testosteronepit.com/home/2012/8/23/central-banks-the-veil-of-secrecy-a-hotbed-of-corruption-and.html
The media does not serve the truth, the media serves target audiences. There are laws which faithfully aim to protect the vulnerable and as such the matter is going through the courts. I think my point was missed on you so I’ll say it again, latching on to the justice process with your dimwitted sentionalism does not do it any favours.